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Terms of Service

Last updated: February 23, 2026

1. Acceptance of Terms

By using Kenya's Hub, you agree to these terms. If you do not agree, please do not use the platform.

2. User Accounts

  • You must provide accurate information when registering.
  • You are responsible for maintaining the security of your account.
  • You must be at least 18 years old to create an account.

3. Listings & Content

  • All listings must be for legal goods and services.
  • You are responsible for the accuracy of your listings.
  • We reserve the right to remove content that violates our guidelines.
  • AI moderation is used to ensure content quality and safety.

4. Payments

  • All payments are processed via M-Pesa (Safaricom).
  • Listing fees are non-refundable unless otherwise stated.
  • Escrow protection is available for high-value transactions.

5. Prohibited Activities

  • Posting fraudulent or misleading listings
  • Harassment or abuse of other users
  • Attempting to bypass payment systems
  • Creating multiple accounts for manipulation

6. Limitation of Liability

Kenya's Hub is a marketplace platform. We facilitate connections but are not responsible for the quality of goods/services or disputes between users, except where escrow protection applies.

7. Contact

For questions about these terms, email legal@kenyashub.com.